1. Introduction

1.1 We are committed to respecting and protecting your privacy. This policy sets out our approach. “We” in this context are Internet Retailing Media Services Ltd (IRMS). We are the Publishers of RetailX and act as the administrators of the policy. In the policy we’re referred to as “The Administrator”.

1.2 We are committed to protecting the privacy of visitors to the website in accordance with the UK General Data Protection Regulation 2018 (UK GDPR) (the “Regulation”).

1.3 This privacy policy explains how we may collect personal data and how we use the information we may collect about you.


2. Information collected and retained by the Administrators

2.1 We collect personal information about you from personal details provided by yourself in relation to the Services we offer to Users. We do not collect any sensitive personal information such as information on your racial or ethnic origins, political opinions, religious beliefs, trade union affiliations, sexual life, health or criminal history.


3. Use of information by the Administrators

3.1 We collect information which is necessary to:

3.1.1 provide the Services to you;

3.1.2 notify you of your Service order status; and

3.1.3 carry out internal administration and analysis.

3.2 We can also use that information to enhance your visit to our website by:

3.2.1 telling you about new products, new services and special offers;

3.2.2 tailoring your experience to your preferred choice of activities; and

3.2.3 informing you of changes in our website.

3.3 By providing us with your personal information, you consent to us (and where relevant, our subsidiaries, affiliates and trusted partners) using (including collecting, storing and processing) your personal information. We will of course inform you of any changes to our Privacy Policy and you will have the opportunity to opt out of those changes which affect you.


4. Accessing and amending your personal information

We will process your personal data for the purposes set out in clause 3 above. If, however, you have any queries or requests in relation to Data Protection/GDPR please notify our Data Protection Compliance Officer at: Internet Retailing Media Services Ltd, 2nd floor, St Mary Abchurch House, 123 Cannon Street, London, EC4N 5AU or dataprotection@internetretailing.net.

5. Disclosure to Third Parties


5.1 We may disclose your information to necessary third parties to enable us to provide you with the Services. By requesting us to provide you with the Services you consent to this disclosure.

5.2 We also reserve the right to access and disclose to third parties your information to comply with applicable laws including but not limited to disclosure in accordance with the GDPR Regulation, the Regulation of Investigatory Powers Act 2000 and lawful authority requests, to safeguard the proper operation of our systems and to protect ourselves and our clients.


6. Protection of personal information

We use our reasonable endeavours, to ensure proper storage and careful disclosure of your personal information in order that nothing improper happens to your private information. These security measures mean that we may occasionally have to ask you for proof of identity before we are able to disclose personal information to you.


7. External Websites

This Privacy Policy only applies to this website. The website may contain links to external websites. Please note that we are not responsible for the privacy practices of other websites. We recommend that you check the privacy policy of any other websites you may visit through the website. The inclusion of links to such websites does not imply any endorsement of the material on such sites nor any association with their owners or operators. If you have any complaints relating to such sites, please contact them directly.


8. Legitimate Interest

We operate under Legitimate Interest with regards to GDPR, meaning that by registering on RetailX.net, we need the contact information you provide in order to be able to contact you about our events, products and services. Should you have any questions please contact events@retailx.net.


9. Complimentary Reports

Upon downloading sponsored content, we will provide your contact information (Name, Email, Job Title, Company, Phone Number) to the sponsor of that content. They may contact you via email or telephone thereafter.

This is performed under legitimate interest, for which we have undertaken assessments to confirm the balance therein, specifically, it is the sponsorship of our partners that make the content possible, and we believe our users will find hearing of their products & services – relevant to the subject of the aforementioned content – to be useful and their right to privacy does not override our legitimate interest.

You may unsubscribe from receiving communications from any third party at any time by clicking the unsubscribe link at the bottom of any of their email communications.

RetailX cannot be held liable for any failure of a third party affiliate to reasonably process a request to unsubscribe or for data, once data has been passed over.

We will not pass your personal information on to any third party other than those who are sponsors of the content which you have downloaded