Having qualified as a Chartered Accountant at EY, Steve has spent the rest of his career in C-level roles, predominantly in retail. He became CFO Argos in 2000 and since then has run various ecommerce business as CEO including Tesco Direct, M and M Direct, ACHICA as well as Customer Director B&Q.
Steve’s notable successes include making click and collect a mainstream customer proposition in the UK, the introduction of the concept of omni-channel into retail, and using data to optimise business profitability.
Steve has held a number of Chairman roles and is a Venture Partner at Downing Ventures where he advises on new acquisitions and helps portfolio companies with their digital and data strategies.
Steve is a leading thinker in transforming businesses into being data driven and at Omnicommerce has led the development of a number of market leading SaaS based reporting suites covering Customer, Google Ads and eCommerce.