Delivery

A poor delivery experience can damage a retailer’s reputation, regardless of how good the end product is. From the moment of purchase, the techniques and processes that take the order and mobilises the movement of the product are key to satisfying the innate immediacy of today’s time-poor customer. The tools, technologies and services that make up a perfectly orchestrated delivery (or return) involve a complex set of processes. At each point, important decisions are made and trust is placed in multiple parties and technologies down the chain. The aim is to identify and neutralise any weak links in the fulfilment chain and seize any advances that will provide valuable efficiencies and enhance the customer experience. Whether you are considering an upgrade to your warehouse management system, carrier selection tools or building automation into your delivery system, the cost/benefit has to add up and the chain of trust has to be seamless.

Agenda

Start at 02:30 PM

Ian Jindal

Founder and Editor-in-Chief of InternetRetailing

Retailer Session Introduction

02:35 PM

Tools / Trends / Advice with Host and Leading Retailer

02:55 PM

Set up and explanation of the RX Pro Pitch Session

03:00 PM

Sponsor Session 1 Further details to be announced

03:10 PM

Sponsor Session 2 Further details to be announced

03:20 PM

Sponsor Session 3 Further details to be announced

03:30 PM

Sponsor Session 4 Further details to be announced

03:40 PM

Sponsor Session 5 Further details to be announced

03:50 PM

Sponsor Session 6 Further details to be announced

04:00 PM

Sponsor Session 7 Further details to be announced

04:10 PM

Sponsor Session 8 Further details to be announced

04:20 PM

Panel Session - Further details to be announced

04:50 PM

Closing Remarks and Networking. The event will stay open for 60 minutes following the closing session.

RetailX#PO – Delivery is designed specifically for senior commercial stakeholders from the Top1000 retailers. You will have the opportunity to probe and evaluate technologies and services from a curated selection of expert vendors and hear keynotes from leading retailers. The agenda allows you to cut through the hype with brief, relevant and practical presentations, while offering personal one-on-one time with vendors to discuss your unique requirements. Book your place today!

Speakers

speaker-pic

Ian Jindal - Founder and Editor-in-Chief of InternetRetailing

InternetRetailing

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